Skip to content

Privacy and Cookies Policy

All data provided through the use of this website will be processed by ATELIER RENATA S.M. – DECORAÇÕES E REMODELAÇÃO, UNIPESSOAL, LDA, a private limited liability company duly registered with the Commercial Registry Office under the single registration and legal person number 506534669, with registered office at Rua Jorge Amado, Lote D, Ground Floor Right, Jardim do Armador, Marvila, 1950-351 Lisbon, Portugal. Should you consider any information contained in this Privacy Policy unclear or insufficient, you may contact us via email at atelier@atelierrenatasantosmachado.pt.

The collection and processing of personal data on this website are intended to provide the services requested by the user, as well as to optimise the use of the website. By continuing to browse, the user is deemed to accept the use of cookies.

The data collected shall be retained for the minimum period necessary to fulfil the purposes for which it was collected, after which it will be deleted, unless we are required, by legal or administrative obligation, to retain it.

At any time, you may withdraw the consent given, block, delete or refuse the use of cookies, without affecting the lawfulness of processing carried out prior to such withdrawal. All data is collected based on the consent of the respective data subject. Any personal data provided to us will be processed with all guarantees of security and confidentiality.

All our employees are bound by strict confidentiality obligations and are required to maintain absolute secrecy regarding any information. You also have the right to lodge a complaint with a supervisory authority.

Cookies

“Cookies” are small software tags stored on your computer via your browser when accessing certain web pages, for the purpose of storing and retrieving information regarding navigation carried out on a given device, retaining only information related to your preferences and not including, as such, your personal data.

Cookies are used to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing, eliminating the need to repeatedly enter the same information.

Strictly necessary cookies for the provision of certain services expressly requested by the user: They allow navigation through the website and use of its applications, as well as access to secure areas of the website. Without these cookies, the requested services cannot be provided;

Analytical Cookies – Used anonymously for the purposes of creating and analysing statistics, in order to improve the functioning of the website;

Functionality Cookies – Store user preferences regarding website use, so that it is not necessary to reconfigure the website each time it is visited;

Third-Party Cookies – Measure the success of applications and the effectiveness of third-party advertising. They may also be used to personalise a widget with user data;

Social Media Cookies – Provide access to social networks and may collect personal data relating to your use of those networks. We have no control over how social networks collect and use personal data, and such use is governed by their respective privacy policies.

All browsers allow users to accept, refuse or delete cookies, namely through the selection of appropriate settings in the respective browser. You may configure cookies in the “Options” or “Preferences” menu of your browser. However, please note that disabling cookies may prevent certain web services from functioning properly, partially or totally affecting navigation on the website.

“Just Between Us!” Newsletter

Anyone subscribing to the “Just Between Us!” newsletter provides their name and email address. This data is used solely to send the newsletter and is processed on the basis of the data subject’s consent, given in the form and confirmed through the link sent to the email address provided.

For this purpose, the data is stored in two tools acting as processors: HubSpot (contact management and email delivery) and Google (Google Sheets). These providers may process data outside the European Economic Area, with the safeguards provided for in the GDPR.

The data is kept for as long as the subscription is active. The subscription can be cancelled at any time through the link included in every newsletter or by email to atelier@atelierrenatasantosmachado.pt. After cancellation, only a record that the address does not wish to receive the newsletter is kept, so that it is not contacted again.

Contact enquiries

Anyone sending an enquiry through the website's forms (the one on the contact page and the one on the project pages) provides their name, email address and/or telephone or WhatsApp number, their message and, optionally, answers about the space, the type of project, the area and the timing. This data is used to reply to the enquiry and to follow up on any project that results from it, and is processed on the basis of the consent given in the form.

The enquiry reaches the atelier by email and is recorded in a Google spreadsheet (Google Sheets). When it includes an email address, it is also stored in HubSpot (contact management). Google and HubSpot act as processors and may process data outside the European Economic Area, with the safeguards provided for in the GDPR. For enquiries sent from the contact page, a confirmation that the enquiry was received is sent to the address provided.

The data is kept for as long as needed to handle the enquiry and follow up on any resulting project. Its deletion can be requested at any time by email to atelier@atelierrenatasantosmachado.pt.